SERVICES

How Tech Aid Helps

Technology support should feel approachable, practical, and built around real life — whether you're running a business, supporting a family, or simply trying to keep up with the digital world.

Tech Aid provides personalised support across Microsoft 365, cybersecurity, device support, training, and everyday technology help throughout Fiordland and Southland.

The goal is simple: helping people feel more confident, secure, and supported with technology.

  • Common support includes:

    • Microsoft 365 setup

    • Shared email accounts

    • Cybersecurity

    • Device management

    • Staff onboarding

    • Backups

    Best suited for:

    Small businesses wanting reliable ongoing support without a full internal IT department.

  • Common support includes:

    • Device setup and troubleshooting

    • Internet and Wi-Fi issues

    • Email and app support

    • Scam clean-ups and security checks

    • Printer and home office setup

    • Everyday technology help

    Best suited for:

    Families, seniors, and everyday users wanting patient, reliable help with technology without the stress or confusing jargon.

  • Common support includes:

    • Scam awareness workshops

    • Community training sessions

    • Staff cyber safety training

    • One-on-one digital guidance

    • Online safety education

    • Practical support for staying safer online

    Best suited for:

    Individuals, community groups, and businesses wanting practical, approachable support to build digital confidence and reduce online risks.

  • Common support includes:

    • Website care and updates

    • Email setup and support

    • Domain and hosting guidance

    • Small business digital tools

    • Online forms and booking systems

    • Basic website troubleshooting

    Best suited for:

    Small businesses and community organisations wanting practical digital support without needing a full web agency.

Four key areas of support